an attempt to make it easy on the site, kathleen sebelius suggested people log on during off peak hours. it will be off line from 1:00 in the morning to 5:00 in the morning. here's the story of how one man's stance made all the difference to his students. he has more on how one texas teacher challenged the president. >> reporter: when thomas ritter watched the president and congress push health care reform he was not happy with the way the health care law was moving forward. it was 2010 right in the middle of the president's first term. a proud supporter of democracy he decided to send the president an e-mail. >> are you kidding? nobody is going to read this. >> he wrote the e-mail anyway saying the president should do the right thing and not the political thing and suggest a bill that americans can support. ritter never expected what would come next. >> my first thought was oh my goodness, there's no way. >> in the mail was a handwritten note from president obama it defends the health care law saying it was not the smart political thing for the president. while he doesn't agree with al